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That's very clever I like your style
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That's very clever I like your style
I've made a formal complaint which has now been logged on their system, and typed up a letter to their head office. Been getting less than 1Mb this last week of an evening, a fucking joke and no way am I paying them for 20Mb at this rate.
The engineer arrived, adjusted the power levels and replaced my modem and says it should be fine.
Tested as soon as he went and left it running, didn't get to 20Mb once, jumping between 5Mb and 15Mb randomly. Called the Tech Support up again, the girl acknowledged there was still a problem and she'd send a tech out again.
So another tech comes out today, adjusts the power levels again, still don't get 20Mb, getting 10Mb while he was here. He calls his support and they tell him there is still a problem and the SNR keeps jumping around. They'll try some fixes there and monitor it for a week.
So the tech leaves and I've got to wait and see if it changes, at this time I'm getting 5Mb and it hasn't gone above 6Mb in the last 10 mins
I think we'll definately be getting rid of Virgin when the 12 months are up.
do you download from newsgroups dags?
I dont trust the speedtest things at all - usually miles off
Ill do a test now (im on a 20 meg connection and max ill get is 15mbps, however, when i download anything from newsgroups im hitting the full speed consistantly with no drops at all (2542kbps)
lol actually check this out!
even better