- Staff
- #1
FIFA 15 Fixes & Troubleshooting Guide
Tips & Fixes for FIFA 15 PC
1. Be sure to check out the FIFA 15 PC specs before running the game!
Fifa 15 PC Specs
Minimum Specifications
• OS: Windows V/7/8/8.1 - 64-Bit
• CPU: Intel Q6600 Core2 Quad @ 2.4Ghz (or AMD Phenom 7950 Quad-Core, AMD Athlon II X4 620 equivalent)
• RAM: 4GB
• Hard Drive Space Required: 13.0 GB
• Minimum Supported Video Cards: ATI Radeon HD 5770, NVIDIA GTX 650
• DirectX: 11.0
• Single System Multiplayer: 2-4 players + 1 keyboard on a PC
• Disc Drive: DVD-ROM at 8x Speed
• Input: Keyboard, Mouse, Dual Analogue gamepad, VOIP Headset
Recommended Specifications
• OS: Windows V/7/8/8.1 - 64-Bit
• CPU: Intel i5-2550K @ 3.40GHz (or AMD FX-6350 Six-Core equivalent)
• RAM: 8GB
• Hard Drive Space Required: 13.0 GB
• Minimum Supported Video Cards: ATI Radeon HD 6870, NVIDIA GTX 460
• DirectX: 11.0
• Single System Multiplayer: 2-4 players + 1 keyboard on a PC
• Disc Drive: DVD-ROM at 8x Speed
• Input: Keyboard, Mouse, Dual Analogue gamepad, VOIP Headset
2. Check and update your graphic card drivers: nVidia – AMD/ATI.
3. If you experience lag use D3DOverrider and enable/force triple buffering and vsync on the FIFA 15 exe.
4. Update your Direct X version if you encounter a crash related to it. Go here to find out how.
5. If your controller buttons don’t work properly download these Xbox360 controller files and put them in your main FIFA 15 folder.
6. For those with .NET Framework error please install the latest edition of it for Win 7 or 8.1 from here.
7. Your graphic card must support DirectX 11 in order to run the game!
8. To fix the FIFA 15 EA logo lag disable Origin in-game (Right-click on FIFA 15 in the Origin library> Properties > Disable Origin In-Game)
9. If you have RivaTuner/MSI Afterburner/EVGA Precision installed & the game won't run you need to "disable Origin in this game" by right clicking FIFA 15 in My Games \ Origin, select "Game properties" and tick "Disable Origin in game for this game"...or uninstall the above programs to enable Origin in game.
10. If you get the following message while installing the game, “VC++ runtime redistributable package was not installed successfully. Setup cannot continue.”, go to Origin Games\FIFA 15\__Installer\vc\vc2012Update3\redist and run the vcredist_x64.exe. You can then return to your Origin library and install the game.
11. If you still have the .Net Framework error install this Repair Tool and run it.
12. If the game crashes at the language page you need to re-install Windows Media Player. Tutorial here. The intro can’t run without WMP, so the game crashes.
13. FIFA 15 is currently unable to support special characters (such as àéñõü). If your PC name (or your Windows username) contains at least one of these characters, it will cause FIFA 15 to crash. The suggestion is you rename your PC name or your Windows user name by following the two solutions below.
Your PC name Contains special characters:
If your PC name contains special characters, please rename your PC name. To do so, click on the Start button and follow the below instructions:
Click on the “Control Panel” and in the “System and Security” section, select “System”.
Under “Computer Name, domain and workgroup settings” click on the “Change Settings” button.
On the “Computer name” tab, click on the “Change” button.
Then, change the computer name and reboot your computer to ensure the changes take effect.
Your Windows username contains special characters:
Please verify if your FIFA 15 config. files are located in a path similar to: C:\Users\Usernàmé\Documents\FIFA 15 (with special characters). If this is the case, please follow the instructions below carefully. As this process is a bit more complicated, if your Windows username contains special characters, you will not need to rename it but simply add a new username.
Click on the Start button.
Click on the “Control Panel” and in the “User Accounts and Family Safety” section, select “User Accounts”.
Click on “Manage User Accounts”.
Click on “Add” and enter a new user name (no special characters), and click on “Next” to finish.
Make the user an Administrator by clicking on the “Administrator” option and click on “Finish”.
(Please be aware that if you are on a network, you may need to create a local user first from the “Advanced” tab.)
Once you have tried the above solution , please try to login with this new Windows user account. Once logged in, launch Origin, then launch FIFA 15 if both options are available to you. If you do not have the Origin icon on your desktop, please reinstall the client on this new Windows session.
14. Still can’t start the game? Go to Documents and create the FIFA 15 folder and add these 2 files in it. You can tweak your own settings in the fifasetup.ini. Another solution is to create a Documents folder on your /C disk and target the files there. (Go to the original documents folder, right-click, properties, target and select the new documents folder which you created on disk /C ).
15.If your graphic card is too weak for the game , download Windows SDK and run dxcpl.exe , go to Edit List…, add the fifa15.exe and fifaconfig.exe and click ok, set 11_0 at Feature Level Limit and tick Force WARP, click apply and ok. Note that the game will run very very slow!
Windows SDK Win7
Windows SDK Win8.1
16. Make profiles for the game on both nVidia and ATI graphic cards. For nVidia go to your graphic card control panel (right-click on the desktop), go to Manage 3D Settings,Program Settings and add the FIFA 15 exe. For ATI download RadeonPro and make a profile for FIFA 15. If you experience heavy lag you can tweak the settings on both profiles until you reach an optimal configuration for the game to run smooth!
17. If you get the 0xc000007b error download and copy these dll files in your Windows\System32 folder.Note Use these dll files at your own risk,i have scanned them & they show as clean but one just never knows.
18. If you have two graphic cards in your computer and the game won’t start please follow the next steps: 1) Run your graphic card control panel and add/make profiles for fifaconfig.exe and fifa15.exe! 2) Run regedit (Click on Start Menu and type regedit in the search box), now change value from 1 to 0 in these two keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Windows\RequireSignedAppInit
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\WindowsNT\CurrentVersion\Windows\RequireSignedAppInit
19. 16:10 monitor resolution owners can fix the black bars bug by following this guide.
20. FIFA 15 micro stuttering fix: Through nVidia/Catalyst control panel disable multithreading optimization, disable OpenGL Tripple Buffering and enable V-Sync for FIFA 15.
21. Issues with sounds and commentaries? Try to run the game in stereo. You can set the sound to stereo by going into the settings of your audio control panel.
22. If your players and gk run to stay in midfield during gameplay it's because your PC name has four characters or less! Please rename your PC using five characters or more.
Tips & Fixes for FIFA 15 Xbox 360
1. If you’re experiencing freezing or the error “Disc Unreadable” on the Xbox 360, try clearing your cache. Instructions can be found in Step 3 of this article.
2. For those with sound and music issues please change your sound settings to Stereo. Go to Settings and select System, now select Console Settings, then Audio and check Digital Stereo.
3. If you experience in-game freezing while playing FIFA 15 try the next fix: Go to CUSTOMIZE then ONLINE SETTINGS. Then go to PRIVACY SETTINGS and uncheck “Connect to your club in real life by sharing your account information and progress subject to the club’s privacy policy.”
Tips & Fixes for FIFA 15 Xbox One
None as yet.......
Tips & Fixes for FIFA 15 PS3
1. If you’re losing sound in FIFA 15 go to the Audio settings of your PS3 and choose AAC or ACC because the game does not handle 2.1 / 5.1 and 7.1 audio channels.
Tips & Fixes for FIFA 15 PS4
1. Encountering heavy lag on PS4? Try this workaround:
1. Login to your router administration page.
1a. If you have any trouble finding this, please refer to your router manufacturer or router manual for more information.
2. Look for “UPnP”, usually found under advanced settings.
3. Turn off all UPnP functionality.
4. Reboot your PS4.
5. Restart your game.
If the steps above do not resolve the issue, try these steps:
1. Start the game normally (connected to your main profile and online)
2. From the main menu, switch to any other profile on your PlayStation 4, then get back into the game.
3. While in-game, change the profile to the alternate you selected.
4. Try going into Ultimate Team, and select yes to the prompt asking you to switch profiles.
5. Press R3 to connect this profile online.
6. Press and hold the PS button to log out of the console with your alternate profile
7. Finally, connect back to the EA servers with your main profile.
You should no longer experience the lag and be able to play normally.
2. Another solution for the lag can be found here.
Web App Fixes & Workarounds
1. If you get this page while accessing the web app change your desktop to a higher resolution!
2. To access the FUT Web App you should make sure that you verify your login information.
3. Make sure your Web App email address is linked to your Origin account.
4. Did you get an unable to use purchased FIFA Points error in FUT 15 Web App? Make sure you log into Ultimate Team on the full game first.
5. If your FUT 15 Web App account is locked then you need to reset your security question!
--------------------------------------------------------------------------------------------------------------------------
NOTE: The fixes on this page are to be tried at your own risk & neither I nor Evo-Web take responsibility for any errors that may occur whilst attempting them.You should always back everything up before attempting any of the above fixes.
Credit: fifa-infinity for the info.
Tips & Fixes for FIFA 15 PC
1. Be sure to check out the FIFA 15 PC specs before running the game!
Fifa 15 PC Specs
Minimum Specifications
• OS: Windows V/7/8/8.1 - 64-Bit
• CPU: Intel Q6600 Core2 Quad @ 2.4Ghz (or AMD Phenom 7950 Quad-Core, AMD Athlon II X4 620 equivalent)
• RAM: 4GB
• Hard Drive Space Required: 13.0 GB
• Minimum Supported Video Cards: ATI Radeon HD 5770, NVIDIA GTX 650
• DirectX: 11.0
• Single System Multiplayer: 2-4 players + 1 keyboard on a PC
• Disc Drive: DVD-ROM at 8x Speed
• Input: Keyboard, Mouse, Dual Analogue gamepad, VOIP Headset
Recommended Specifications
• OS: Windows V/7/8/8.1 - 64-Bit
• CPU: Intel i5-2550K @ 3.40GHz (or AMD FX-6350 Six-Core equivalent)
• RAM: 8GB
• Hard Drive Space Required: 13.0 GB
• Minimum Supported Video Cards: ATI Radeon HD 6870, NVIDIA GTX 460
• DirectX: 11.0
• Single System Multiplayer: 2-4 players + 1 keyboard on a PC
• Disc Drive: DVD-ROM at 8x Speed
• Input: Keyboard, Mouse, Dual Analogue gamepad, VOIP Headset
2. Check and update your graphic card drivers: nVidia – AMD/ATI.
3. If you experience lag use D3DOverrider and enable/force triple buffering and vsync on the FIFA 15 exe.
4. Update your Direct X version if you encounter a crash related to it. Go here to find out how.
5. If your controller buttons don’t work properly download these Xbox360 controller files and put them in your main FIFA 15 folder.
6. For those with .NET Framework error please install the latest edition of it for Win 7 or 8.1 from here.
7. Your graphic card must support DirectX 11 in order to run the game!
8. To fix the FIFA 15 EA logo lag disable Origin in-game (Right-click on FIFA 15 in the Origin library> Properties > Disable Origin In-Game)
9. If you have RivaTuner/MSI Afterburner/EVGA Precision installed & the game won't run you need to "disable Origin in this game" by right clicking FIFA 15 in My Games \ Origin, select "Game properties" and tick "Disable Origin in game for this game"...or uninstall the above programs to enable Origin in game.
10. If you get the following message while installing the game, “VC++ runtime redistributable package was not installed successfully. Setup cannot continue.”, go to Origin Games\FIFA 15\__Installer\vc\vc2012Update3\redist and run the vcredist_x64.exe. You can then return to your Origin library and install the game.
11. If you still have the .Net Framework error install this Repair Tool and run it.
12. If the game crashes at the language page you need to re-install Windows Media Player. Tutorial here. The intro can’t run without WMP, so the game crashes.
13. FIFA 15 is currently unable to support special characters (such as àéñõü). If your PC name (or your Windows username) contains at least one of these characters, it will cause FIFA 15 to crash. The suggestion is you rename your PC name or your Windows user name by following the two solutions below.
Your PC name Contains special characters:
If your PC name contains special characters, please rename your PC name. To do so, click on the Start button and follow the below instructions:
Click on the “Control Panel” and in the “System and Security” section, select “System”.
Under “Computer Name, domain and workgroup settings” click on the “Change Settings” button.
On the “Computer name” tab, click on the “Change” button.
Then, change the computer name and reboot your computer to ensure the changes take effect.
Your Windows username contains special characters:
Please verify if your FIFA 15 config. files are located in a path similar to: C:\Users\Usernàmé\Documents\FIFA 15 (with special characters). If this is the case, please follow the instructions below carefully. As this process is a bit more complicated, if your Windows username contains special characters, you will not need to rename it but simply add a new username.
Click on the Start button.
Click on the “Control Panel” and in the “User Accounts and Family Safety” section, select “User Accounts”.
Click on “Manage User Accounts”.
Click on “Add” and enter a new user name (no special characters), and click on “Next” to finish.
Make the user an Administrator by clicking on the “Administrator” option and click on “Finish”.
(Please be aware that if you are on a network, you may need to create a local user first from the “Advanced” tab.)
Once you have tried the above solution , please try to login with this new Windows user account. Once logged in, launch Origin, then launch FIFA 15 if both options are available to you. If you do not have the Origin icon on your desktop, please reinstall the client on this new Windows session.
14. Still can’t start the game? Go to Documents and create the FIFA 15 folder and add these 2 files in it. You can tweak your own settings in the fifasetup.ini. Another solution is to create a Documents folder on your /C disk and target the files there. (Go to the original documents folder, right-click, properties, target and select the new documents folder which you created on disk /C ).
15.If your graphic card is too weak for the game , download Windows SDK and run dxcpl.exe , go to Edit List…, add the fifa15.exe and fifaconfig.exe and click ok, set 11_0 at Feature Level Limit and tick Force WARP, click apply and ok. Note that the game will run very very slow!
Windows SDK Win7
Windows SDK Win8.1
16. Make profiles for the game on both nVidia and ATI graphic cards. For nVidia go to your graphic card control panel (right-click on the desktop), go to Manage 3D Settings,Program Settings and add the FIFA 15 exe. For ATI download RadeonPro and make a profile for FIFA 15. If you experience heavy lag you can tweak the settings on both profiles until you reach an optimal configuration for the game to run smooth!
17. If you get the 0xc000007b error download and copy these dll files in your Windows\System32 folder.Note Use these dll files at your own risk,i have scanned them & they show as clean but one just never knows.
18. If you have two graphic cards in your computer and the game won’t start please follow the next steps: 1) Run your graphic card control panel and add/make profiles for fifaconfig.exe and fifa15.exe! 2) Run regedit (Click on Start Menu and type regedit in the search box), now change value from 1 to 0 in these two keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Windows\RequireSignedAppInit
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\WindowsNT\CurrentVersion\Windows\RequireSignedAppInit
19. 16:10 monitor resolution owners can fix the black bars bug by following this guide.
20. FIFA 15 micro stuttering fix: Through nVidia/Catalyst control panel disable multithreading optimization, disable OpenGL Tripple Buffering and enable V-Sync for FIFA 15.
21. Issues with sounds and commentaries? Try to run the game in stereo. You can set the sound to stereo by going into the settings of your audio control panel.
22. If your players and gk run to stay in midfield during gameplay it's because your PC name has four characters or less! Please rename your PC using five characters or more.
Tips & Fixes for FIFA 15 Xbox 360
1. If you’re experiencing freezing or the error “Disc Unreadable” on the Xbox 360, try clearing your cache. Instructions can be found in Step 3 of this article.
2. For those with sound and music issues please change your sound settings to Stereo. Go to Settings and select System, now select Console Settings, then Audio and check Digital Stereo.
3. If you experience in-game freezing while playing FIFA 15 try the next fix: Go to CUSTOMIZE then ONLINE SETTINGS. Then go to PRIVACY SETTINGS and uncheck “Connect to your club in real life by sharing your account information and progress subject to the club’s privacy policy.”
Tips & Fixes for FIFA 15 Xbox One
None as yet.......
Tips & Fixes for FIFA 15 PS3
1. If you’re losing sound in FIFA 15 go to the Audio settings of your PS3 and choose AAC or ACC because the game does not handle 2.1 / 5.1 and 7.1 audio channels.
Tips & Fixes for FIFA 15 PS4
1. Encountering heavy lag on PS4? Try this workaround:
1. Login to your router administration page.
1a. If you have any trouble finding this, please refer to your router manufacturer or router manual for more information.
2. Look for “UPnP”, usually found under advanced settings.
3. Turn off all UPnP functionality.
4. Reboot your PS4.
5. Restart your game.
If the steps above do not resolve the issue, try these steps:
1. Start the game normally (connected to your main profile and online)
2. From the main menu, switch to any other profile on your PlayStation 4, then get back into the game.
3. While in-game, change the profile to the alternate you selected.
4. Try going into Ultimate Team, and select yes to the prompt asking you to switch profiles.
5. Press R3 to connect this profile online.
6. Press and hold the PS button to log out of the console with your alternate profile
7. Finally, connect back to the EA servers with your main profile.
You should no longer experience the lag and be able to play normally.
2. Another solution for the lag can be found here.
Web App Fixes & Workarounds
1. If you get this page while accessing the web app change your desktop to a higher resolution!
2. To access the FUT Web App you should make sure that you verify your login information.
3. Make sure your Web App email address is linked to your Origin account.
4. Did you get an unable to use purchased FIFA Points error in FUT 15 Web App? Make sure you log into Ultimate Team on the full game first.
5. If your FUT 15 Web App account is locked then you need to reset your security question!
--------------------------------------------------------------------------------------------------------------------------
NOTE: The fixes on this page are to be tried at your own risk & neither I nor Evo-Web take responsibility for any errors that may occur whilst attempting them.You should always back everything up before attempting any of the above fixes.
Credit: fifa-infinity for the info.
Last edited: